Files
jp 857284abbf Initial build: Asterisk voicemail transcription + portal
- mailcmd replacement (vm_mailcmd.py): faster-whisper transcription (CPU int8),
  extractive summary + intent tags + spoken-digit number extraction,
  multipart/alternative HTML email, fail-safe relay of original message
- Telegram DM delivery (vm_telegram.py) with per-mailbox routing
- Caller-ID -> name (vm_contacts.py): file / google / carddav backends
- SQLite store (vm_store.py) with content-addressed audio
- FastAPI portal (vm_web.py): PIN login, list/play/delete, per-user settings,
  zero JS, loopback-only behind Apache TLS
- Backfill importer (vm_import.py) for existing spool recordings
- systemd unit, Apache vhost + certbot TLS, install.sh
- Docs: INSTALL, CONFIGURATION, ARCHITECTURE, OPERATIONS, SECURITY, TESTING

Verified end-to-end on mail.txt3.net: 157 historical messages backfilled,
live voicemail -> transcribed -> stored -> visible at https://vm.txt3.net.
2026-08-13 09:31:41 +01:00

245 lines
7.7 KiB
Markdown

# Installation
Written against Debian 12 + Asterisk 20 + Apache 2.4 + Postfix, running under
Virtualmin. Adjust paths if your layout differs.
Everything installs to `/opt/vm-transcribe` with data in
`/var/lib/vm-transcribe`. Nothing is installed into system Python.
---
## 0. Prerequisites
```bash
# Asterisk voicemail must use file-based storage (the default), not ODBC/IMAP
grep -E '^(odbcstorage|imapserver)' /etc/asterisk/voicemail.conf # expect nothing
# tools
sudo apt install ffmpeg sox python3-venv # sox optional (gsm)
which certbot # for the portal's TLS
# an MTA on localhost:25
sudo ss -ltnp | grep ':25 '
```
**Check disk space before you start.** A full `/var` makes Postfix reject all
mail with `452 4.3.1 Insufficient system storage`, which looks like a bug in
this pipeline but is not:
```bash
df -h /var
```
---
## 1. Core pipeline
```bash
sudo scripts/install.sh
```
That script:
1. creates `/opt/vm-transcribe` and `/opt/vm-transcribe/models` owned by `asterisk`
2. builds a venv and installs `faster-whisper`
3. installs the Python modules
4. seeds `telegram.conf` / `contacts.conf` if absent (never overwrites)
5. creates `/var/log/asterisk/vm_mailcmd.log`
6. **pre-downloads the whisper model as the `asterisk` user** — do not skip
this, or the first real voicemail pays a ~150 MB download while the caller
waits for their notification
7. backs up `voicemail.conf` and rewrites `mailcmd=`
8. reloads Asterisk
Verify the wiring:
```bash
grep '^mailcmd' /etc/asterisk/voicemail.conf
# mailcmd=/opt/vm-transcribe/venv/bin/python3 /opt/vm-transcribe/vm_mailcmd.py
```
### Test it before trusting it
Build a fake notification and pipe it through **as the `asterisk` user**
testing as yourself hides permission problems:
```bash
cd /path/to/repo
python3 tests/make_test_mail.py /path/to/some.wav you@example.com > /tmp/t.eml
sudo chmod 644 /tmp/t.eml
sudo -u asterisk /opt/vm-transcribe/venv/bin/python3 \
/opt/vm-transcribe/vm_mailcmd.py < /tmp/t.eml
sudo tail -5 /var/log/asterisk/vm_mailcmd.log
```
You should see `transcribed … chars` then `sent enriched notification to …`.
Confirm the mail actually left:
```bash
sudo grep "to=<you@example.com>" /var/log/mail.log | tail -1 # expect status=sent
```
Also verify the fail-safe — a message with **no** audio must relay unchanged
rather than erroring:
```bash
printf 'From: a@b\nTo: you@example.com\nSubject: no audio\n\nbody\n' > /tmp/n.eml
sudo chmod 644 /tmp/n.eml
sudo -u asterisk /opt/vm-transcribe/venv/bin/python3 \
/opt/vm-transcribe/vm_mailcmd.py < /tmp/n.eml
# log: "no audio attachment; relaying original"
```
---
## 2. Telegram (optional)
1. Create a bot: message [@BotFather](https://t.me/BotFather) → `/newbot` → copy the token.
2. Put it in `/opt/vm-transcribe/telegram.conf` (`sudo`, mode 640 root:asterisk).
3. **Each recipient must message the bot once** (`/start`) — Telegram forbids
bots from initiating conversations.
4. Discover chat IDs and test:
```bash
sudo /opt/vm-transcribe/venv/bin/python3 /opt/vm-transcribe/vm_tg_setup.py ids
sudo /opt/vm-transcribe/venv/bin/python3 /opt/vm-transcribe/vm_tg_setup.py test 1001
```
The `test` subcommand sends a real DM with a playable voice note and exits
non-zero on failure. See [CONFIGURATION.md](CONFIGURATION.md#telegramconf) for
per-mailbox routing.
---
## 3. Contact lookup (optional)
Simplest and most reliable — a local export, no tokens, no rate limits:
1. contacts.google.com → **Export****vCard**
2. `sudo install -o asterisk -g asterisk -m 640 contacts.vcf /var/lib/vm-transcribe/contacts.vcf`
3. Confirm `contacts.conf` has `backends = file` and the matching `path`.
```bash
sudo -u asterisk /opt/vm-transcribe/venv/bin/python3 \
/opt/vm-transcribe/vm_contacts.py '<07700900123>'
```
> **Google app passwords do not work for contacts.** Google disabled basic auth
> for CardDAV/CalDAV/IMAP/SMTP/POP on 2024-09-30. Use the `file` or `google`
> (OAuth) backend. The `carddav` backend is for Nextcloud/Fastmail/iCloud.
---
## 4. Portal service
```bash
sudo install -d -o asterisk -g asterisk -m 750 \
/var/lib/vm-transcribe /var/lib/vm-transcribe/audio
sudo /opt/vm-transcribe/venv/bin/pip install fastapi 'uvicorn[standard]' python-multipart
sudo install -o root -g root -m 644 systemd/vm-portal.service /etc/systemd/system/
sudo systemctl daemon-reload
sudo systemctl enable --now vm-portal
sudo systemctl is-active vm-portal
curl -s http://127.0.0.1:8099/healthz # {"ok":true,"messages":N}
```
The service runs as `asterisk` (so it can read `voicemail.conf` and the spool)
and binds **loopback only**`IPAddressAllow=localhost` means Apache is the
only possible client.
---
## 5. Apache vhost + TLS
**Order matters.** Installing a vhost that references a cert which does not yet
exist breaks `apache2ctl configtest`, which blocks reloads for *every* site on
the box. So: DNS → cert → full vhost.
### 5a. DNS
```bash
dig +short vm.example.com A # must return your ORIGIN ip
```
Behind Cloudflare, set the record to **DNS only (grey cloud)** first, or the
HTTP-01 challenge is intercepted by the edge.
### 5b. Minimal :80 vhost, so certbot can answer the challenge
```bash
sudo install -d -o www-data -g www-data -m 755 /var/www/vm.example.com/public_html
sudo cp apache/vm.txt3.net-step1.conf /etc/apache2/sites-available/vm.example.com.conf
# edit ServerName / paths / IPs to match your host
sudo a2ensite vm.example.com
sudo apache2ctl configtest && sudo systemctl reload apache2
```
### 5c. Issue the certificate
```bash
sudo certbot certonly --webroot -w /var/www/vm.example.com/public_html \
-d vm.example.com --cert-name vm.example.com
```
### 5d. Full vhost — HTTPS + reverse proxy
```bash
sudo a2enmod proxy proxy_http headers rewrite ssl
sudo cp apache/vm.txt3.net.conf /etc/apache2/sites-available/vm.example.com.conf
# edit ServerName, cert paths, IPs
sudo install -d /var/www/vm.example.com/public_html/.well-known/acme-challenge
sudo apache2ctl configtest && sudo systemctl reload apache2
```
### 5e. Verify through the real hostname
Not localhost — the whole point is to exercise Apache, TLS and the proxy:
```bash
R="--resolve vm.example.com:443:YOUR.ORIGIN.IP"
curl -s $R https://vm.example.com/healthz
curl -s $R -o /dev/null -w '%{http_code}\n' https://vm.example.com/login
curl -s $R -D- -o /dev/null https://vm.example.com/login | grep -i 'strict-transport\|content-security'
```
Behind a CDN, `curl https://host/` tests the *CDN*, not your origin. Always
`--resolve` to the origin IP when verifying a change.
---
## 6. Backfill existing voicemails
```bash
V=/opt/vm-transcribe/venv/bin/python3
sudo -u asterisk $V /opt/vm-transcribe/vm_import.py --dry-run # preview
sudo -u asterisk $V /opt/vm-transcribe/vm_import.py --limit 5 # trial
sudo -u asterisk $V /opt/vm-transcribe/vm_import.py # all
```
Idempotent — safe to re-run; it resumes rather than duplicating. Expect a
`no_speech` count: 44-byte WAVs are hung-up calls with no audio, not failures.
Reckon on ~1.5 s per message plus transcription time; 157 messages took 3m40s
on 4 cores.
---
## 7. Log in
Browse to `https://vm.example.com/` and log in with a **mailbox number and its
existing voicemail PIN** from `voicemail.conf`. No new passwords are created.
---
## Uninstall
```bash
sudo systemctl disable --now vm-portal
sudo rm /etc/systemd/system/vm-portal.service && sudo systemctl daemon-reload
sudo a2dissite vm.example.com && sudo systemctl reload apache2
# restore the original mailcmd
sudo cp /etc/asterisk/voicemail.conf.bak-<timestamp> /etc/asterisk/voicemail.conf
sudo asterisk -rx 'voicemail reload'
sudo rm -rf /opt/vm-transcribe # keep /var/lib/vm-transcribe for the data
```